When you register a domain name, it is registered to you for a certain number of years i.e., until its Registration term expires. If you plan to continue using it beyond its Expiry Date, then you need to renew it.
You can renew your domain name from your Control Panel by following the below mentioned process:
Login to your Control Panel. See details
Search for the domain name and proceed to the Order Information view. See details
Click the Renew button.Note
If the domain name is Locked/Suspended, you will have to first get it Unlocked/Unsuspended it before proceeding further.
For Resellers: If the domain name is Locked by you, you may proceed without Unlocking it.
For Resellers: If the domain name is Locked by mocua.com, you need to get it Unlocked first. Contact our Support Team at https://www.phiencho.com/forums/hoi-dap-gop-y-ho-tro.3/.
For Resellers: If the domain name is Suspended by either you or mocua.com, it needs to be first Unsuspended, before you can proceed.
From the Renew for drop-down box, select the numbers of years for which you wish to renew this domain name. You may renew the Privacy Protection service along with the domain name, by selecting the Include Privacy checkbox.
Click the Renew Domain Name button.
Proceed to Pay for the Renewal.
The Renewal would be affected immediately.
If you wish to renew more than one domain name at a time, you may do so from the Renewal Management interface.Additional Information
A Renewal action, once completed, can not be reversed. The only option would be deleting the domain name, in case the same is no longer required.Additional Information
As per the .CO Registry regulations, the maximum Renewal term for a .CO domain name is 5 years.
You will encounter the below error message in case the domain name is Locked/Suspended at the Registry (and not under our system):
Domain Status does not allow this operation.
In this case you are requested to contact our Support Team at https://www.phiencho.com/forums/hoi-dap-gop-y-ho-tro.3/ to know, the reason for the Lock/Suspension and how the Lock/Suspension may be removed.